Have Specific Questions About Using Monitor? Read the FAQs Below to Find Out More.
How can I pay for Monitor?
Payment can be made online using credit cards either on an individual report or subscription basis. Alternatively, you can request a formal quotation in order to raise a Purchase Order.
How do I access Monitor?
Monitor can be accessed directly via https://rim.supplychain-risk.com, where you can sign up for a free demo, or alternatively you can access this same page via the Monitor marketing page on the SCAIR website.
What are the technical requirements to run Monitor?
You will need a minimum of Internet Explorer 11. Monitor is compatible with other leading browsers but only fully validated in IE11.
What is the difference between SCAIR® and Monitor?
Regulatory Incident Monitor is a module within the SCAIR® suite of tools that specifically focuses on non-compliance histories within bio-pharmaceutical supply chains. The other modules within SCAIR® offer Supply Chain Risk Assessment and Natural Disaster Alerts.
How safe is my data on Monitor?
The application has been subject to rigorous penetration testing.
Your payment information is handled by Stripe a highly reputable and security conscious, PCI-compliant payment provider.
The website supplychain-risk.com is owned and operated by Intersys Ltd.
Monitor is hosted on Intersys’ own ISO27001 certified infrastructure.
For added security, two factor authentication is available with all available options.
How is Monitor hosted?
With the Free Trial, Pay-as-you-go and Annual Subscriptions, the user accounts will be hosted in a multi-tenancy environment.
How accurate is the data that Monitor collects?
The data used by Monitor is collected from Medicines Agencies’ websites and presented to the user without modification.
The accuracy of the data reported is dependent on the accuracy of the published data.
There is generally a delay between events occurring and notices being posted on the regulator’s website, which can be a matter of months in some cases.
Monitor checks for new or changed data every week.
Intersys accepts no responsibility or liability whatsoever (including, but not limited to, any direct or consequential loss or damage that might occur to you and/or any other third party) arising out of, or in connection with, the published data.