Have Specific Questions About Using Monitor? Read the FAQs Below to Find Out More.

How can I pay for Monitor?

Payment can be made online using credit cards either on an individual report or subscription basis. Alternatively, you can request a formal quotation in order to raise a Purchase Order.

How do I access Monitor?

Monitor can be accessed directly via https://rim.supplychain-risk.com, where you can sign up for a free demo, or alternatively you can access this same page  via the Monitor marketing page on the SCAIR website.

 

What are the technical requirements to run Monitor?

You will need a minimum of Internet Explorer 11. Monitor is compatible with other leading browsers but only fully validated in IE11.

What is the difference between SCAIR® and Monitor?

Regulatory Incident Monitor is a module within the SCAIR® suite of tools that specifically focuses on non-compliance histories within bio-pharmaceutical supply chains. The other modules within SCAIR® offer Supply Chain Risk Assessment and  Natural Disaster Alerts.

How safe is my data on Monitor?

  • The application has been subject to rigorous penetration testing.
  • Your payment information is handled by Stripe a highly reputable and security conscious, PCI-compliant payment provider.
  • Rest assured that our data management is in line with GDPR requirements. Please refer to our Privacy Policy for more details.
  • The website supplychain-risk.com is owned and operated by Intersys Ltd.
    • Monitor is hosted on Intersys’ own ISO27001 certified infrastructure.
  • For added security, two factor authentication is available with all available options.

How is Monitor hosted?

With the Free Trial, Pay-as-you-go and Annual Subscriptions, the user accounts will be hosted in a multi-tenancy environment.

 

How accurate is the data that Monitor collects?

  • The data used by Monitor is collected from Medicines Agencies’ websites and presented to the user without modification.
  • The accuracy of the data reported is dependent on the accuracy of the published data.
  • There is generally a delay between events occurring and notices being posted on the regulator’s website, which can be a matter of months in some cases.
  • Monitor checks for new or changed data every week.
  • Intersys accepts no responsibility or liability whatsoever (including, but not limited to, any direct or consequential loss or damage that might occur to you and/or any other third party) arising out of, or in connection with, the published data.